Comments on: Apple Store strategy: “Position, permission, probe” http://counternotions.com/2007/10/21/apple-store-strategy/ Musings on strategic design by Kontra, a veteran design and management surgeon, perennially in search of complex problems to operate on. Sun, 06 May 2012 13:37:00 +0000 hourly 1 http://wordpress.com/ By: Ami http://counternotions.com/2007/10/21/apple-store-strategy/#comment-5681 Tue, 06 Mar 2012 11:25:43 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-5681 Yeah, the Dell employees… sneered at you as if you were bothering them.. I bought a Dell online instead… and it went bezerk a couple years later.. no one could fix it.. bad processor.. screw Dell.. .. my slogan for Dell is “NEVER AGAIN”

]]> By: Fe Leclaire http://counternotions.com/2007/10/21/apple-store-strategy/#comment-4024 Thu, 29 Apr 2010 11:53:31 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-4024 Hello, I have been viewing your website for some time now and read most or your entries. Is there any way that I can subscribe so I get updates sent to my email? Thankyou

]]> By: Author interview: “Punching In” at the Apple Store « counternotions http://counternotions.com/2007/10/21/apple-store-strategy/#comment-410 Mon, 26 Nov 2007 08:28:20 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-410 [...] in Apple Store strategy: “Position, permission, probe”, we briefly considered his training and job experience at an Apple Store. Today we ask Alex to [...]

]]> By: Kontra http://counternotions.com/2007/10/21/apple-store-strategy/#comment-220 Fri, 26 Oct 2007 13:38:55 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-220 Eric:“What a great adventure Frankel took, fun experience and then to put it in ink, fantastic.”

Please stay tuned for an upcoming interview with Frankel.

]]> By: eric http://counternotions.com/2007/10/21/apple-store-strategy/#comment-217 Fri, 26 Oct 2007 10:41:23 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-217 Nice review. What a great adventure Frankel took, fun experience and then to put it in ink, fantastic.

I remember two of the Gateway stores in Sand Diego, CA. Both had this hub in the middle of them. A sort of enclosed structure that made the customer kind of walk around the store in one big circle, maybe designed to keep traffic flowing?

It was awful. The best floor space in the room was uninviting, ugly and used by the sales people as a place to congregate and ignore the customers.

I think Dell is going to have a tough time in retail, leave it up to Best Buy and Walmart.

]]> By: Jim http://counternotions.com/2007/10/21/apple-store-strategy/#comment-148 Sun, 21 Oct 2007 21:05:34 +0000 http://counternotions.com/2007/10/21/apple-store-strategy/#comment-148 Thanks. That was a great article. Very much appreciated.

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